Showing posts with label BPO Voice process..... Show all posts
Showing posts with label BPO Voice process..... Show all posts

Wednesday, July 4, 2012

Walk-In : IT Helpdesk / Technical Support (Voice) @ Bangalore

Job Position : IT Helpdesk / Technical Support (Voice)

Job Category : IT (Infrastructure Management Services)

Walk-In Location : Bangalore, Karnataka

Job Location : Bangalore, Karnataka

Desired Qualification & Experience :
• For BE/B.Tech Graduates (6 Months to 1 Years) Only (Mandatory)
• For Other Graduates (1 to 3 Years) (Mandatory)

Mandatory Skills :
• Should have excellent Communication skills.
• Minimum 1+ year of experience with technical Helpdesk (voice) / ISP
Service Desk is preferred for any graduate (BA, B.Com, B.Sc, BBA, BBM,
BCA, others), minimum 6 month to 1 Year experience for BE/B.Tech
graduates.
• Willing to work in a technical voice support inbound process.
• Should be willing to work in night shifts.
• Should be willing to sign 1-year service agreement.
• Should possess 50% and above throughout academics.
• Should be a Graduate (Any Graduation / Diploma(10+2+3)).

Job Description :
• Willing to work in a technical Support(Voice), call taking profile.
• providing Enterprise Service Desk support for issues with desktops,
printers, applications etc.
• Providing Support for IT Infrastructure Client, troubleshoot &
resolve issues related to Windows Hardware, Printers, Enterprise
Applications like Outlook, VPN and Blackberry.
• Basic computing skills.
• Certifications like MCSE/CCNA /PMI/ITIL are preferred.
• Excellent written and oral communication skills is mandatory.
• Good customer service skills.

Following candidates are NOT considered :
• Freshers / Post Graduates/ non experienced candidates are NOT
eligible.
• Candidates who have already taken interview with iGATE in last 6
months.

Please Carry (mandatory) :
• Updated Resume Copy
• A printout of this job posting
• Photo ID proof
• Latest Pay Slips



Walk-In Date : On 4th, 5th & 6th July 2012 : 2 PM to 5 PM

Walk-In Venue :
iGATE Global Solutions Limited,
158 – 162 & 165 – 170,
EPIP Phase-2, Whitefield,
Bangalore - 560066
Landmark: Near Ginger Hotel, Whitefield

Contact Person : Rajesh Udupi



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Tuesday, June 26, 2012

HSBC Interview - Customer Service Executive Voice Process- Full Time (Any Degree)

Job Title: Customer Service Executive Voice Process- Full Time

We are glad to inform you that HSBC Hyderabad is currently hiring for Customer Service Executive VOICE Process.

NOTE:
EXCELLENT COMMUNICATION SKILLS & FLEXIBILITY TO WORK IN SHIFTS IS A MUST.
(BTECH/BE/MCA... may apply only if they have a minimum of 1 year of BPO Experience)

Should you be interested in grabbing this opportunity, please mail to recruitmentsdpi@hsbc.co.in with Subject line CSE_HYD_CC_M with the below details by 26th June 12
Name, Email Id, Mob No., Current Location, Best time to call, current company & current designation, current salary

Job Description:
* Acquire knowledge on HSBC products and service offerings.
* Efficiently answer customer queries on various products and services offered by the bank.

Skills Required:
* Excellent verbal and written communication skills
* Ability to interpret and handle complex numerical data
* Excellent interpersonal and negotiating skills
* Good keyboard skills
* Flexibility to work in shifts

Academic Qualifications:
Graduation in any stream

Years of Experience:
0 - 4 years working experience desired

Type of Experience:
BPO experience will be added advantage, freshers are also eligible.

Type of Opening: Full Time

JOB Location: Hyderabad

NOTE:
Candidates who have attended the interview within the last 3 months need not apply.
If you ve been an ex-employee of HSBC, kindly contact the local HR team.
Candidates with technical qualification like BTECH/BE/MCA... may apply only if they have a minimum of 1 year of BPO Experience.



About the Company:
Global Service Delivery in India is represented by HSBC Electronic Data Processing (India) Limited (HDPI). It comprises 10 Group Service Centres located at Hyderabad, Bangalore, Kolkata, Vizag, Mumbai, Chennai and Gurgaon (NCR). The first Group Service Centre was established in Hyderabad in 2000.


Thanks & Regards
Human Resources
HSBC Global Resourcing.



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Thursday, June 21, 2012

Exclusive opening for one of our prestigious clients for Customer Support Voice Process at Chennai location.

Dear Candidates,

Exclusive opening for one of our prestigious clients for Customer Support Voice Process at Chennai location.

Experience:
Good communication Skills
Willing to work for Uk Shift
Experience :- 0 - 2 yrs
Salary grid is 1.4lacs/annum for freshers

Interested candidates can send your resume to annie@headhuntersinc.org

Thanks & Warm Regards,
Annie
HR- Executive
Headhuntersinc.org
Contact no:-044-24618815
Email Id:- annie@headhuntersinc.org



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Thursday, May 31, 2012

TCS - TAG BPO Chennai- Calling 2012 Freshers!!!!

Designation   Process Executive (Data) 

Experience   Fresher’s   (only 2012) 

Education     Arts & Science only 

Skills/Responsibilities   · Good communication   · Typing 

Work Location          Chennai 

TAG POC           Sahithi(212424) 

Job ID              “PE Data"


Venue:
Cognizant Technology Solutions,
MEPZ - Special Economic Zone,
Cafeteria block, 2nd floor, National Highways,
45, Tambaram, GST Road, Chennai.

Date: 2nd June 2012 (Saturday)

Walk-in Time: 10am – 3pm

Candidate Checklist:
• Two copies of the resume
• A valid photo identity card for security clearance

Eligibility:
• Only 2012 Graduates are eligible (with minimum of 10+2+3 years education pattern with no standing arrears)
• Willingness to work in night shifts is mandatory

Path to refer:
Please upload relevant profiles on https://cworld.cognizant.com/MyCognizant/Pages/MyReferral.aspx against the Job Numbers – PE Data

NOTE:
• Candidates who have been interviewed in the last 6 months are not eligible to apply
• All resumes will be screened and only shortlisted candidates will be taken through the interview process

Candidates Must Walk In With A Set Of Mandatory Documents Mentioned Below:

v 10th and 12th Marksheet ( Attested Photocopy)

v Semester Marksheets (upto 5th Semester – Attested Photocopy)

v Attested internet copy of Semester Marksheets from Principal/ HOD, if 5th & 6th semester marksheets are unavailable

v Address Proof and Identity Proof



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Thursday, May 24, 2012

V-ONE INFOTECH @ secunderabad

V-ONE INFOTECH Pvt Ltd

Job Role: CALL CENTRE EXECUTIVES

Job Summary :

Excellent Opportunity for fresher’s in INTERNATIONAL BPO!

Are you presently looking for a job?

We are looking for / CALL CENTRE EXECUTIVES for our INTERNATIONAL BPO
(US)

Location: Secunderabad

SHIFT TIMINGS: 09:00pm – 06:00am (US Timings)
.
FRESHER IN CALLCENTER /TELECALLING.

MUST HAVE EXCELLENT COMMUNICATION SKILLS.WILLING TO WORK IN US SHIFTS
OPENINGS ARE FOR OUTBOUND PROCESS.

POSSESS PLEASENT PERSONALITY, BASIC KNOWLEDGE OF COMPUTERS.

SPOT OFFERS!!!!

Walk In Interview Timing : 10.00 Am to 12.30 Pm

Venus Details:

V-One Infotech Pvt Ltd
202&203 Second floor
Minerva complex
Paradise,Secunderabad
Ph:             +91-40-32575368
Cell:             +91-9248136472      ,485,476
Landmark: Opp to Mc Donalds

Contact Us:

Forward Your Resume: hr@voneinfo.com

Contact Numbers:             +91-9248136472      ,485,476



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Wednesday, May 16, 2012

Looking for Associate for IGATE Patni BPO for Airoli Location

Looking for Associate for IGATE Patni BPO for Airoli Location 

Skills Required : Basic programming skills (Knowledge of VB and C, C++) 
Good understanding of financial domain as an added advantage (not mandatory) 


Good reasoning and analytical skills, client communicaiton both verbal & written 

Good knowledge of MS-Excel and MS-Word 


• 1 - 2 years of experience in the ITeS (IT enabled Services) enviornment / Support based projects. 
• Should posses excellent communication (written and verbal) and comprehension skills in English. 
• Ticket resolution and co-ordination with onsite team. 
• Review & Peer review of activities. 
• Provide support for planned & unplanned activities. 
• Meeting and exceeding client service level. 
• Exceeding call quality and efficiency standards. 
• Adherence to process, policy & procedures. 
• Handling/Intimation of any queries to the client over email/phone. 
• Exposure to quality standards like Six Sigma, ISO, CMMI etc. 
• Should have basic understanding of Software / Hardware / Networking. 
• Should have good exposure to MS Office Applications (MS Word, MS Excel, MS Outlook). 
• Willing to work in 24/7 shifts. 


Minimum - Graduate 
Any graduate preferably BSC IT / Computer Science / BE / B.Tech / MCA. 
• Should not have gaps throughout their academics. 
• Should possess 50% and above throughout academics. 

Responsibilities : 

"Analysing & Coding 
1)Analyse the matrix. 
2) If previous matrix exists, comparison of old and new matrixes. 
3) Raising concerns if any. 
4)Preparing Input sheet and uploading 
5) Coding as per new matrix 

Review: 
Self Review and Peer to Peer review for changes done as per matrix. 

Onsite coordination 

If interested,Kindly send me the details below:- 


Total Experience - 
CTC - 
Expecting CTC - 
Notice Period - 
Current Company - 
Highest Qualification - 
Open for Mumbai - 
Open for 24*7 shift - 
Ready to sign a service agreement for 1 year - 

Regards 
Urvika Kaul 

PLEASE NOTE: THIS IS A MASS MAIL GENERATED. HENCE ANY INCONVENIENCE CAUSED IS HIGHLY REGRETTED.



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Tuesday, March 6, 2012

FRESHERS for Data processing Job: Walk-in on 9th & 10th March 2012

Candidates required for DATA PROCESSING for a company working with Clients in USA; with units in Noida, Okhla & Mayapuri. Work in three shifts.

FRESHERS are welcome
Apply in person with Latest Resume and one passport size Photograph on 9th & 10th March 2012 (800 am to 10:00 pm)

Venue:
Competent Software Pvt. Ltd.
B-26, Okhla Industrial Area, Phase-1, New Delhi-110020

(Candidates over 25 years OR who have applied in past 1 year need not apply)



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HCL Technologies requires Service Desk Call Agent Walk-in on 10th March 2012

HCL Technologies requires Service Desk Call Agent

Good communication skills.
To receive customer complaints over phone.
Register the complaints into system and communicate complaint number back to customer
Registering around 40 customer complaints per dayIf you are keen on this opening please walk-in between 10:00 am to 4: 00 Pm at below mentioned address:

Date: 10th March-2012 (Time - 10 am to 4 pm)

Address:
HCL Infosystems Ltd.
D-233 ,Sec -63
Noida

Contact Person - Shivali D Saxena

Salary: INR 50,000 - 90,000 P.A



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Tuesday, November 22, 2011

TAG | BPO - Refer and Ride @ Cognizant in Chennai



Designation

Experience/Skill set

Education

Work Location

TAG POC

Job number

Process Executive/ Senior Process Executive/ Subject Matter Expert

(Voice)

 

0 – 4 years

Prior experience
in an International BPO, Customer / Technical Support (Voice Process)

Excellent Communication skills

Flexibility o work in night shifts

 

Any graduation / Post Graduation

(M. Sc (IT) / MCA/
M. Sc  (Compute Science freshers are not eligible
for PE position)

 

 

Chennai

 

Reema(210427)/

Elson(214456)

 

 

BPO Voice

 

Team Leader/

Team Manager/

Service Delivery Manager/

Deputy General Manager

 

 

3 – 12 years

GB/BB/MBB certified

BFS/Healthcare/ Telecom/ Retail/ Manufacturing and Logistics/  Insurance domains will be preferred

 

Any graduation
/ Post Graduation

 

Chennai/ Coimbatore/ Bangalore/ Mangalore

 

 

Azra (190397)

 

 

PEX-PEC

 

NOTE:

  • Candidates who have been interviewed in the last 6 months are not eligible to apply
  • All resumes will be screened and only shortlisted candidates will be taken through the interview process
  • Please upload relevant profiles on https://cworld.cognizant.com/MyCognizant/Pages/MyReferral.aspx  against the respective Job numbers
  •     This scheme is valid for referrals uploaded till 25-Nov-2011

 

Terms and Conditions: 

  • The image shown is for illustration purpose only
  • This scheme is in addition to the regular referral bonus plus an 'Easy to Carry' office backpack
  • Winners will be given a gift voucher(for Firefox-Road Runner or similar model) which can be redeemed in specific Firefox outlets
  • Winners can also upgrade to a higher model by paying the balance amount
  • The gift voucher cannot be redeemed for cash
  • Standard referral policy applies

 


 

........GURU MURUGESH.........



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