Wednesday, July 4, 2012

Walk-In : IT Helpdesk / Technical Support (Voice) @ Bangalore

Job Position : IT Helpdesk / Technical Support (Voice)

Job Category : IT (Infrastructure Management Services)

Walk-In Location : Bangalore, Karnataka

Job Location : Bangalore, Karnataka

Desired Qualification & Experience :
• For BE/B.Tech Graduates (6 Months to 1 Years) Only (Mandatory)
• For Other Graduates (1 to 3 Years) (Mandatory)

Mandatory Skills :
• Should have excellent Communication skills.
• Minimum 1+ year of experience with technical Helpdesk (voice) / ISP
Service Desk is preferred for any graduate (BA, B.Com, B.Sc, BBA, BBM,
BCA, others), minimum 6 month to 1 Year experience for BE/B.Tech
graduates.
• Willing to work in a technical voice support inbound process.
• Should be willing to work in night shifts.
• Should be willing to sign 1-year service agreement.
• Should possess 50% and above throughout academics.
• Should be a Graduate (Any Graduation / Diploma(10+2+3)).

Job Description :
• Willing to work in a technical Support(Voice), call taking profile.
• providing Enterprise Service Desk support for issues with desktops,
printers, applications etc.
• Providing Support for IT Infrastructure Client, troubleshoot &
resolve issues related to Windows Hardware, Printers, Enterprise
Applications like Outlook, VPN and Blackberry.
• Basic computing skills.
• Certifications like MCSE/CCNA /PMI/ITIL are preferred.
• Excellent written and oral communication skills is mandatory.
• Good customer service skills.

Following candidates are NOT considered :
• Freshers / Post Graduates/ non experienced candidates are NOT
eligible.
• Candidates who have already taken interview with iGATE in last 6
months.

Please Carry (mandatory) :
• Updated Resume Copy
• A printout of this job posting
• Photo ID proof
• Latest Pay Slips



Walk-In Date : On 4th, 5th & 6th July 2012 : 2 PM to 5 PM

Walk-In Venue :
iGATE Global Solutions Limited,
158 – 162 & 165 – 170,
EPIP Phase-2, Whitefield,
Bangalore - 560066
Landmark: Near Ginger Hotel, Whitefield

Contact Person : Rajesh Udupi



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