| Info Edge is best described as India's No. 1 internet company. With online classified businesses in recruitment, matrimony, real estate and education, we are the best in helping Businesses and People meet. With strong brands like Naukri.com, 99acres.com, jeevansathi.com and Shiksha.com in our portfolio and a host of investments in internet start-ups our expertise in the online domain is unquestionable. We have more than 15 years of experience in the internet business, and hence our management team is experienced and understands this domain inside out. Capitalizing on the huge potential of internet penetration in a growing economy like India, we have had high growth historically and our revenue CAGR over FY 06-11 has been at 31%. We are also a highly profitable company, and our current market capitalization stands at ~INR 3.22 billion. Our superior sales and servicing execution backed with continuous product and engineering innovation has helped us maintain leadership position in the Indian internet industry. An employee base of 2000 plus associates and a nationwide presence through 48 company branch offices in 31 cities in India makes us a notable member in the Indian Information Technology industry. |
| Designation | Executive Customer Service (naukri.com) - 1 Opening(s) |
| Job Description | * Interacting with the HR Professionals on pan India basis. * Conducting Online Recruiter training. * Suggesting the appropriate keywords to the recruiters in order to help them out in finding most relevant CVs from the database. * Identifying unique openings through direct interaction& from various sources including competition sites, career sites, newspapers, expired jobs (in Naukri) for an assigned set of clients. * Convince the client to approve posting all live requirements on Naukri. This is often followed by mail interactions with list of Jobs identified for client's approval. * Internal co-ordinations on job posting to ensure that the acquired jobs are posted properly & on time. * Performance scores are assigned on the basis of quantity & quality of jobs acquired against set targets. Addition bonus points are assigned upon obtaining training requests & getting client issues resolved through respective departments in customer support. * The performance scores & parameters may change depending upon business needs. |
| Desired Profile | * Only Graduates should apply. * Must have excellent oral & written communication skills in English. * Basic knowledge of computer's & MS Office is a must. * Good Convincing skills & Soft skills to handle all types of clients over phone * Fixed 9:30- 6:30 Job and 5 days working |
| Experience | 0 Years |
| Industry Type | Media, Entertainment, Internet |
| Role | Associate/ Senior Associate -(NonTechnical) |
| Functional Area | ITES, BPO, KPO, LPO, Customer Service, Operations |
| Education | UG - B.Com - Commerce, B.Sc - Any Specialization, B.A - Any Specialization, B.B.A - Management, Other Graduate - Any Specialization PG - Post Graduation Not Required |
| Location | Noida |
| Keywords | Client Servicing, Customer Service / Operations, Client Interaction, customer care, Client Communication, corporate communication, corp comm, customer support, Cold Calling |
| Contact | Parul Batra Info Edge India Ltd A-88, Sector-2 NOIDA,Uttar Pradesh,India 201301 |
| Telephone | 120-91-3082049 |
| Website | http://www.naukri.com |
| Job Posted | 19 Sep |
