TAG | BPO - Calling Referrals for Chennai

Eligible Candidates forward your Resumes to :  pavanit17@gmail.com

Designation Experience Education Skills/Responsibilities Work Location TAG POC Job ID/ Interview Type/Date Process Executive (Voice) 0 - 6 Months Graduate / Post Graduate ·    Excellent verbal communication skills Chennai Karthick Ganesan (280096) Elson Samuel (214456) Job ID: 00005660321 Walk-in 29th & 30th Dec 2011 Senior Process Executive (Voice) 7 - 36 Months Graduate / Post Graduate ·    Prior experience in any international BPO customer service / technical support process ·    Excellent verbal communication Chennai Karthick Ganesan (280096) Elson Samuel (214456) Job ID: 00005675591 Walk-in 29th & 30th Dec 2011 Subject Matter Expert (Voice Coach) 36 - 48 Months Graduate / Post Graduate ·    Monitor calls and give feedback to teams assigned ·    Coach agents on voice / accent / pronunciation and allied soft skill parameters ·    Conduct coaching sessions to enhance customer handling skill of agents and ensure steady improvements in the related metrics ·    Report creation - to identify focus group and focus areas for coaching Chennai Karthick Ganesan (280096) Elson Samuel (214456) Job ID: 00005377571 Walk-in 29th & 30th Dec 2011 Talent  Enhancement Coach (Soft Skills Trainer ) 3.5 – 7 years Graduate /  Post Graduate ·    Excellent verbal communication ·    Experience in conducting class room, refresher and short burst training ·    Experience in English Language,  remediation, soft skills and customer service training ·    Experience in training on business writing skill ·    Experience in conducting Voice & Accent Training (Neutralization) ·    Ability to perform - Training Need & Gap Analysis ·    Exposure to US / UK / Aussie culture, accent Chennai Anjana (281766) Job ID: 00005296211 Scheduled Interviews ( Please upload relevant profiles)         Venue: Cognizant Technology Solutions New No.:165, Old No.:110, Menon Eternity Building, St. Mary’s Road (7th Floor) Alwarpet, Chennai - 18 (Near Rain Tree Hotel) Time: 11:00 am to 5:00 pm    Candidate Checklist: ·          Two copies of the resume ·          A valid photo identity card for security clearance Eligibility: ·          Minimum of 10+2+3 years education pattern with no standing arrears ·          Willingness to work in night shifts is mandatory Path to refer: Please upload relevant profiles on https://cworld.cognizant.com/MyCognizant/Pages/MyReferral.aspx against the mentioned Job Numbers       NOTE: ·          Candidates who have been interviewed in the last 6 months are not eligible to apply ·         All resumes will be screened and only shortlisted candidates will be taken through the interview process

    

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