Job Description Support Engineer - Consultant
The FC Systems Team is looking for a Software Support Engineer -
Consultant/Contractor who will act as first level support to work on
configuration changes for FC applications, host management, along with
other operational issues and activities related to FC application
setup and optimization.
Your solutions will impact our customers directly! This job requires
you to constantly hit the ground running and your ability to learn
quickly and work on disparate and overlapping tasks will define your
success. High Impact production issues often require coordination
between multiple Development, Operations and IT Support groups, so you
get to experience a breadth of impact with various groups.
Primary responsibilities include configuration changes, testing,
troubleshooting, diagnosing and fixing production software issues,
developing monitoring solutions, performing software maintenance and
configuration, implementing the fix for internally developed code
(Perl, Ruby, C/C++, JAVA), performing SQL queries, updating, tracking
and resolving technical challenges. Responsibilities also include
working alongside development on Amazon Corporate and Divisional
Software projects, updating/enhancing our current software, automation
of self serv processes and documentation of our systems.
The ideal candidate must be detail oriented, have superior verbal and
written communication skills, strong organizational skills, able to
juggle multiple tasks at once, able to work independently and can
maintain professionalism under pressure. You must be able to identify
problems before they happen and implement solutions that detect and
prevent outages. You must be able to accurately prioritize projects,
make sound judgments, work to improve the customer experience, and get
the right things done.
Job Qualifications: B.E./B.Tech in Computer Science or a related field.
- Object oriented experience in C++ and/or Java.
- Knowledge of the UNIX/Linux operating system.
- Other desired technical skills include Perl, Ruby, Oracle SQL.
- Proven ability to troubleshoot and identify the root cause of
issues.
- Demonstrates skill and passion for operational excellence.
- Excellent documentation skills
Note : Candidates with Pass Percentage of 60% and Above only can apply
Salary:Not Disclosed by Recruiter
Industry: IT Software, Software Services
Functional Area: eCommerce, Internet Technologies
Role Category:Programming & Design
Role:Software Developer
Keyskills:application support OR Production support AND Unix OR Linux
AND Perl OR Shell OR Python AND Troubleshooting OR Debugging AND C++
OR Java
Desired Candidate Profile
Education:(UG - B.Tech/B.E. - Any Specialization) OR (PG - M.Tech -
Any Specialization, MCA - Computers)
Please refer to the Job description above
Company Profile
Amazon Development Centre (India) Pvt. Ltd.
http://www.india.amazon.com/careers Amazon.com strives to be Earth's most customer-centric company where
people can find and discover virtually anything they want to buy
online. By giving customers more of what they want - low prices, vast
selection, and convenience - Amazon.com continues to grow and evolve
as a world-class e-commerce platform. Amazon's evolution from Web site
to e-commerce partner to development platform is driven by the spirit
of innovation that is part of the company's DNA. The world's brightest
technology minds come to Amazon.com to research and develop technology
that improves the lives of shoppers and sellers around the world.
Contact Details
Recruiter Name:Mr./Ms.
Contact Company:Amazon Development Centre (India) Pvt Ltd
Email
Address:swetham@amazon.com
